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Insurance Exam Queen

"Your Insurance Exam, Simplified"

About Us

The Insurance Exam Queen helps students in every state pass their Property & Casualty, Life & Health, and Adjuster insurance exams with clarity, confidence, and results that speak for themselves. Based in Shelbyville, IL — but serving students entirely online — our expert-led video courses are designed to make even the most complex insurance topics simple, memorable, and easy to recall on exam day.

Because all state insurance exams are built on ISO general policies, the core exam content is the same nationwide. That’s exactly what my Class Series teaches: the most common, most-tested topics that appear on every exam in every state. For state-specific statutes and regulations, you’ll use your state-approved provider (Xcel, Kaplan, ExamFX, etc.), while my Class Series videos help you understand and retain that information with ease.

Students pass using my simple explanations, memory tricks, and teaching style built to “make it stick.” I don’t just teach a topic — I implant it in your mind so you can recall it instantly under pressure. Pair the foundational GOLD Course with your State Study Guide for the most effective, complete exam prep experience.

The results? 90% of my students pass on their first try when they follow the course as designed. From new students entering the insurance industry to professionals adding a new line of authority, thousands have passed their exams using these online programs.

But this isn’t just about content — it’s about mindset. I help students make the mental shift that separates those who struggle from those who succeed. You’ll learn how to focus, stay motivated, retain information, and study smarter instead of harder.

Wherever you are in the U.S., whatever your exam goals — we’ve got you covered. This is your sign. Come learn with me, and let’s get you passing your exam.


Our Story

Melissa’s Recommendations:

Welcome! No matter where you live, all of my courses and resources are 100% online, and I can help you prepare for your insurance licensing exam from any state.

Your first step is to check your state’s requirements for Property & Casualty, Life & Health, or Adjuster licensing to see whether you need a state-approved course.

Why My Courses Work for Every State:
All state insurance exams use ISO (Insurance Services Offices) general policies as the foundation for their questions. This means:

• The core exam content is the same nationwide
• All states share the most common, most-tested topics
• My Class Series is built specifically around this universal exam structure
• You can prepare effectively from anywhere, regardless of which state you’re testing in

There are state-specific statutes and regulations you'll need to know, but those come from your state-approved course provider (such as Xcel, Kaplan, ExamFX, etc.). My Class Series Videos help make those written materials easier to understand so you can move through them with confidence.

What to Do Next
For the best results, Melissa recommends:

• Start with the GOLD Course - This is the recommended Class Series for all students and covers the full set of national exam essentials used on every state test.
• Add Your State Study Guide - My State Study Guide breaks down the local laws, regulations, and statutes you’ll see on your specific state exam.
• Use Both Together - Pair your state-approved course with my Class Series Videos to tie everything together and make the material make sense.

Areas Served

Shelbyville, IL | All 50 States


What We Offer

Our Specialties include:

Our Services include:

Our Brands include:


Testimonials

On 4/17/2026 Marcu Tarn had this to say:
Great program, helped me understand the questions on the Georgia exam and passed confidently

On 4/17/2026 Florence Gillis had this to say:
This is my 2nd time using Insurance Exam Queen to pass my exam and like the 1st time on (Health) I passed (Life ) on the 1st try . I just love love love Melissa and Peter's teaching style its very easy to grasp. Thanks again for doing what you do and helping me with my 2 pass and I definitely will be using you to pass my P&C.

On 4/16/2026 Amy McKee had this to say:
I purchased the property and casualty gold. And it made such a difference. The way the queen teaches in the videoed and the notes and charts are awesome. I’m 53 and have not been in school in a long time. This made me feel like I could succeed and I did. Passed the first try

On 4/16/2026 Thomas Furgason had this to say:
I had only 2 days to prepare for my test and passed on my first attempt with her program. She lays out the information in an easy to understand way. I honestly believe if I only used my state required class to pass I wouldn’t have, so I’m so glad I found her program!

On 4/16/2026 S W had this to say:
I highly recommend The Insurance Queen! Even though I enrolled in another major training program, (and honestly, should have chosen the insurance queen instead), I purchased her course as well, and I’m so glad I did!! She has been incredible with communication and always takes the time to answer my questions. I watched her P&C videos on YouTube, and passed my exam the FIRST time! Her teaching style is what truly sets her apart. She breaks everything down into simple, real-life scenarios that make even the most confusing topics easy to understand. It’s relatable, clear, and actually sticks. I’m preparing to take my L&H exam in the next week or two, and I feel much more confident thanks to her. If you’re looking for guidance, support, and a program that truly helps you “get it,” she is absolutely the one to go with! If you want to pass your exam/s the FIRST time….BUY, BUY, BUY and, watch her YouTube channel! 👑❤️🎉


Contact Us

Insurance Exam Queen
Shelbyville, IL 62565
Phone: (734) 992-7224
Email: support@insuranceexamqueen.com

Where To Find Us

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Payment Types Accepted

Amex, Apple Pay, Diners Club, Discover, Google Pay, MasterCard, PayPal, Shop Pay, Visa

Our Hours

Monday: 9:00 AM - 5:00 PM Support Hours CST
Tuesday: 9:00 AM - 5:00 PM Support Hours CST
Wednesday: 9:00 AM - 5:00 PM Support Hours CST
Thursday: 9:00 AM - 5:00 PM Support Hours CST
Friday: 9:00 AM - 5:00 PM Support Hours CST


News

I recommend the XCEL Pre‑Licensing Course!
Use my link to get $9 off: https://partners.xcelsolutions.com/queen
PLUS — I’ll send you one of my “GOLD Classic” Courses absolutely FREE (a $99 value!)
Delivered 48 hours after your purchase. 💛

Info

Account Login
P&C Courses
P&C State Law Guides
P&C Quiz & Exam Bundle
L&H Courses
L&H State Law Guides
L&H Quiz & Exam Bundle
Request a Callback
Request a Private Tutor
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FAQ

Course Information & Getting Started
Q: How can I find what I need to study for my state exam?
A: Review the most highly tested topics for your state by looking at Melissa’s recommendations. You can purchase our extensive Study Guide for your State to get you started.

Q: How can I get your Gold Course for free if I purchase the Xcel Pre-Licensing Course?
A: Purchase the $199 XCEL Pre-Licensing Course using my link and get $9 off. - https://partners.xcelsolutions.com/queen
Xcel emails us within a few hours, and we will get you enrolled the ‘GOLD Classic Course’ free after 48 hours of your purchase.
A confirmation email will be sent. Please check your spam folder. You can also email support@insuranceexamqueen.com your receipt for quicker processing.

Q: Is the course a lot of reading or videos?
A: The course is a video-recorded series designed for individual completion at your own pace. There are also live classes you can attend.

Q: How do I align the Life and Health course with Xcel?
A: We can switch your course to our Life & Health Aligned with Xcel course. It follows completely along with the Xcel L&H course.
Email us at support@insuranceexamqueen.com and we can help get you switched to the course that aligns with your chapters.

Q: Is your course state-approved?
A: No! Our courses are supplemental to any state approved course.

Q: How do I use your course with my state-approved course?
A: The Class Series is designed to replace most of your reading inside your state-approved course.
Complete the Queen’s entire class series before doing your state-approved course.
If you’ve already completed your state course, watch all the videos in the package from top to bottom.

Q: What should I do if I purchased Xcel before finding Insurance Exam Queen?
A: If you’ve already purchased Xcel, you can still benefit from the Gold package, which is worth over $5,000 and offers a 90% first-time pass rate.
The $99 you’ll pay is minimal compared to the value, time, and effort you’ll save on studying and retake fees.

Failed Exam/Struggling to Pass?
Q: What should I do if I failed my exam?
A: Start with our GOLD Class Series, which has helped thousands pass – even those that had multiple failed attempts. You’ll find tailored versions for both Property & Casualty and Life & Health.

Q: What should I do if my score is below 60%?
A: Consider making an investment in one of the Class Series. People have passed with our Bronze Series and even the free material on YouTube, but the best way for Melissa to help you would be through her Gold Class Series which has a 90% success rate. (Property & Casualty and Life & Health)

Most people pass after watching our teaching videos no matter how many times they failed before.

If price is of concern, you can start with a lower tier like Bronze upgrade to Silver or Gold before your 100 days expire for just the price difference and the 100 days start anew.

Email us, and we will get you the code to do so.
Technical Support & Trouble Shooting
Q: Where do I log in to my course?
A: Go to https://pass.insuranceexamqueen.com

Q: I can't remember my account password?
A: Click “Reset Password” on the Login Page. - If you don’t get a reset email, reach out to support@insuranceexamqueen.com and we’ll help.

Q: What should I do if I can't access the course videos?
A: Ensure you are using Chrome, the web browser our platform was optimized for. Clear your internet history, cookies, and cache. If issues persist, try another browser like Firefox.
Upgrade Options
Q: Already purchased a course but want to upgrade?
A: You can upgrade to a higher tier to your purchase for just the price difference. Your current Course has an upgrade section at the end and your ‘Course Welcome’ email has the upgrade links at the bottom of the email, or click to learn more about our course options: https://insuranceexamqueen.myshopify.com/

Q: How can I get more time if I didn't finish my course in 100 days?
A: Melissa does not provide an option for extended access. If you need more time, you’ll need to make a new purchase for the course.

Q: Can I get a refund for my course purchase?
A: All sales are final and refunds are not issued.

Additional Support & Tutoring
Q: What additional support is available? Do you offer tutoring?
A: Yes! You can find options for 1:1 tutoring by submitting a request through our contact form of our website. Our Platinum Bundle includes 100 days of tutor support inside a Telegram App group or email support@insuranceexamqueen.com to help choosing the right path for you.

Q: What free support is available?
A: Join our Facebook Group for peer advice - https://www.facebook.com/groups/1082073882582049 and free support from our moderators. Subscribe to our YouTube channel. Use Kahoot for our free quizzes. Check out our Blog full of free Studynotes.

Q: What if I have questions about the material or don’t understand a concept?
A: Email our team at support@insuranceexamqueen.com - We’re happy to help with content, questions, or any technical issues.
Can I translate this site to Spanish?
Yes! You can view this website in Spanish in two ways:

Click this link:
https://insuranceexamqueenil-com.translate.goog/Accessibility?domain=insuranceexamqueenil&_x_tr_sl=auto&_x_tr_tl=es&_x_tr_hl=en-US

OR click the “Español” tab at the top of the site to automatically translate all pages.
2026 Holiday Schedule
Our support team and administrative offices will be closed on the following holidays in 2026.

**Course access remains available 24/7.**

• New Year's Day: January 1, 2026

• Martin Luther King, Jr. Day: January 19, 2026

• Presidents' Day (Washington's Birthday): February 16, 2026

• Good Friday: April 3, 2026

• Memorial Day: May 25, 2026

• Juneteenth National Independence Day: June 19, 2026

• Independence Day: July 3, 2026 (in observance)

• Labor Day: September 7, 2026

• Columbus Day/Indigenous Peoples’ Day: October 12, 2026

• Veterans Day: November 11, 2026

• Thanksgiving Holiday: November 26 & November 27, 2026

• Christmas Holiday: December 24 (Christmas Eve) & December 25, 2026

• New Year Holiday: December 31, 2026 & January 1, 2027

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